I've had a really good experience with the DMV! Isn't that weird?
I need to renew my driver's license next month and also change my listed address. Doing both at the same time isn't a part of the DMV's online protocol. After going around in web circles for a few minutes, I called their customer service department. To my surprise, someone answered right away. After explaining my issue, she said she'd mail me the right form asap. How pleasant!
The very next day, I get a letter from the DMV in the mail with my address handwritten on the front. The very best part: hearts dotting the i's in my name. Now that's service!
PS: Don't forget to enter to win free shoes. My friend Nicole entered last week and already received her pair!